Introduction
Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
Last name
First name
Address
Postal code
email address
Phone number
Your payment card details
Information concerning your purchase, return or exchange;
Gender / Sex
Age / Date of birth
Profession
The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and / or logs to gather information about you.
Forms and interactivity:
Your personal information is collected through a form, namely:
Website registration form
Order form
Survey
Competition
We use the information thus collected for the following purposes:
Order tracking
Information / Promotional offers
Statistics
Contact
Manage draws and contests
Improve the efficiency of our website and mobile device experience
Prevent fraudulent transactions, monitor to prevent theft and otherwise protect our customers and our business.
Your information is also collected through the interactivity that may be established between you and our website, as follows:
Forum or discussion area
Social media platforms
Comments
Correspondence
Information or for promotional offers
We use the information thus collected for the following purposes:
Statistics
Contact
Website management (presentation, organization)
Log files and cookies
We collect certain information through log files and cookies. This mainly concerns the following information:
IP adress
Operating system
Pages visited and requests
Time and day of connection
The use of such files allows us:
Improved service and personalized welcome
Personalized consumption profile
Tracking control
Statistics
How is the information communicated?
We communicate the personal information that we collect within the website, in particular to the parent company; Ngewasignature, its subsidiaries and the ngewasignature.com website and its affiliates. When your personal information is transmitted within the company Ngewasignature, it is used and protected in accordance with this privacy policy.
Service providers
When they need personal information in order to perform their services, we may share that information with companies and affiliates:
that provide support services (such as printing, shipping, emailing, or mobile device marketing);
who help market our products and services;
that help us achieve one or more of the purposes described in this privacy policy.
These companies are not authorized to use the personal information that we provide to them or that they collect on our behalf for any other purpose. In addition, they are required to ensure adequate protection of personal information and to comply with applicable privacy law.
Legal requirements
We may disclose the personal information you provide to us if we believe such disclosure is necessary to comply with the law, to respond to a search warrant or other enforceable request or order, to enforce conditions and others. applicable agreements, or to protect the rights, property, health or safety of our business, customers, team members or others.
Business transfers
Your personal information may be disclosed or transferred to an affiliate or a third party in the event of a proposed or actual transaction of acquisition, sale, merger, assignment, reorganization or otherwise involving some or all the activities or assets of the Ngewasignature company. The disclosure or transfer would be made in such a way that you continue to receive the same or similar products and services from the affiliate or third party. Ngewasignature can retain a copy of the personal information concerned if it still needs the information for reasonable business purposes.
Consent
We will collect, use and disclose your personal information only with your consent, except as permitted or required by law. The method of consent will be adapted to the type of personal information concerned and the purposes for which it is collected, used or disclosed. Depending on the circumstances, your consent may be express (ie, you expressly agree, verbally, in writing or electronically) or implied.
Updating personal information?
If you want your personal information to remain accurate and complete, you can request to see it or have it updated or have its errors corrected, by modifying it directly on our website in your personalized account. We may ask you questions about your personal information to verify your identity. Subject to certain exceptions provided by law, we will provide you with the personal information you request, or describe the types of personal information that we generally collect.
Security methods
We maintain administrative, technical and physical safeguards to protect your personal information against the risk of loss, theft or unauthorized access. These safeguards are tailored to the sensitive nature of your personal information.
Email security
“Phishing” is a type of fraud aimed at stealing your personal information. If you receive an email that appears to be from our website and asks you to provide personal information, do not respond. We will never ask you to provide your password, username, payment card data or other sensitive personal information by email.
Scope of the privacy policy
This Privacy Policy applies to all personal customer information collected in connection with ngewasignature.com’s sales operations in Canada, including information collected on our website (www.ngewasignature.com). Different privacy policies apply to the following people:
Our website may contain links to other sites which have their own privacy policies; please consult them if you visit these sites. If you visit our website through a link or banner ad on another site, that site may collect information about who clicks on the banner or link.
See the privacy policies of those sites to find out what information is collected and how it is used.
Modification of the privacy policy
We may change or add to this privacy policy from time to time. We therefore recommend that you consult it periodically. We may revise the policy to reflect changes in the way we collect, use, disclose and protect your personal information, or changes in our obligations under law or regulation. The confidentiality policy published on ngewasignature.com is the version currently in force. To help you keep track of changes, we include the date of the most recent updates.